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Author Topic: 4 agents don´t work correct and stop perseverative  (Read 561 times)
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Artak
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« on: June 11, 2007, 02:44:24 PM »

hello
4 of my 30 agents stop the sending to server on polychronic times, and dosen´t writing on server log or agent log.
when i restard the agent he work normal but stop on indefinable time.
please help.
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Manuel Arostegui
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« Reply #1 on: June 11, 2007, 03:00:42 PM »

Hi,

Can you be more specific about the problems? Which systems agent are having the problems?
They stop after about...1 hour? 2? any idea about the amount of time they are running fine?

Cheers
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Artak
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« Reply #2 on: June 14, 2007, 10:44:03 AM »

Hi

Agents version 1.2 and 1.2.1
at first only 1.2 then also a few 1.2.1

stop times:
server_______date_______ time clint agent___serverlog last contakt
gut-nas1_____8. Jun. 07   ___00:40:30________00:38:18
gog-nas1____8. Jun. 07____00:45:47         
fro-nas1 ____8. Jun. 07____00:32:53         
gog-d01   ____ 8. Jun. 07   ____04:22:57         

gut-nas1____5. Jun. 07   ____20:17:55________ 17:35:21
gog-nas1____ 6. Jun. 07   ____03:00:56________ 00:26:00
fro-nas1____6. Jun. 07   ____02:36:49________01:05:29
gog-d01____6. Jun. 07   ____04:16:06________21:53:10

gut-nas1____10. Jun. 07____   00:10:02         
gog-nas1____10. Jun. 07____   00:00:06         
fro-nas1____10. Jun. 07____   00:03:32         
gog-d01____10. Jun. 07____   03:40:15         
aut-nas1____8. Jun. 07____   15:37:12      

fro-nas1_____12. Jun. 07____   19:49:54   
gog-nas1____12. Jun. 07   ____19:58:27         
gog-d01    ____12. Jun. 07____   23:42:18         
aut-nas1_____12. Jun. 07            
gut-nas1_____12. Jun. 07____   19:48:30         

that always the last sentences agent log:

06-14-07 11:26:12: Run begin
06-14-07 11:26:15: Next execution on 60 mins
06-14-07 11:27:15: Run begin
06-14-07 11:27:19: Next execution on 60 mins
06-14-07 11:28:19: Run begin
06-14-07 11:28:23: Next execution on 60 mins
06-14-07 11:29:23: Run begin

i have no idea
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Manuel Arostegui
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« Reply #3 on: June 14, 2007, 11:14:23 AM »

http://www.openideas.info/phpbb/viewtopic.php?t=777
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Sancho Lerena
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« Reply #4 on: June 14, 2007, 11:16:49 AM »

Quote from: "Artak"
Hi

Agents version 1.2 and 1.2.1
at first only 1.2 then also a few 1.2.1

.
.


i have no idea


Try 1.3 beta, it's on:

http://sourceforge.net/project/showfiles.php?group_id=155200&package_id=235590&release_id=515984

And don't forget to give us feedback :-)
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Artak
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« Reply #5 on: June 14, 2007, 03:21:19 PM »

hi

i have install the 1.3 but at readme is written:
Pandora FMS Windows Agent v1.2.1

is that really a another version with changes?
i test the agent at one server.
thanks for fast answers
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« Reply #6 on: June 14, 2007, 03:31:34 PM »

Yeah it is, Nil must forgot to change it :-)
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« Reply #7 on: June 14, 2007, 04:19:40 PM »

Quote from: "manu"
Yeah it is, Nil must forgot to change it :-)


It's 1.2.1 renamed to be 1.3 beta1 :-), for final version or next beta, we should change labels, dont worry
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Artak
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« Reply #8 on: June 19, 2007, 01:55:02 PM »

hi

it is possible, that i must update my server.
i have version 1.2
the another agents works good outside 3 of it.
her testing the version 1.3 ertainly yet???
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Manuel Arostegui
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« Reply #9 on: June 19, 2007, 02:15:19 PM »

Ummm, the new windows agent (the 1.3 version nil uploaded some days ago) should work fine with 1.2 servers.
Is the 1.3 Beta Version of the Windows Agent still failing in your system? (Please let us know)

On the other hand, the 1.3 version of the agent is almost finished for the first beta release.
The web console is the one which is going to still change a bit  (with new features which leads to new SQL tables) so better wait for a week or so to update your server to the first 1.3 beta version :-)

Please, again, let us know if you have had tested the new 1.3 windows agent and if it still fails.
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Artak
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« Reply #10 on: June 20, 2007, 08:59:48 AM »

hi
sorry i mine with 1.3 the server version if she run good?

anyhow two of the agents version 1.3 have problems
in the server finish directory (server_path /opt/pandora/data_in) he written:  ....cre.fro.nas1.9940.data_badxml

I had checkt the pandora_agent.conf and don´t find bug´s.
thank´s for fine reply!
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Manuel Arostegui
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« Reply #11 on: June 20, 2007, 09:31:52 AM »

Quote from: "Artak"
hi
sorry i mine with 1.3 the server version if she run good?


Yeah, it does. But it still a beta (not yet, but it'll be in a few days), so bear in mind it's possible it to fail sometimes. Would be cool if you report us any problem you'd find with the server.

Quote from: "Artak"

anyhow two of the agents version 1.3 have problems
in the server finish directory (server_path /opt/pandora/data_in) he written:  ....cre.fro.nas1.9940.data_badxml


Windows ones you mean? Anyways, can you send me some of the badxml files to investigate its? marostegui@artica.es

Quote from: "Artak"

I had checkt the pandora_agent.conf and don´t find bug´s.
thank´s for fine reply!


Quite difficult to find a bug in that file, uh? :-)

Thanks for helping us to improve PandoraFMS
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Sancho Lerena
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« Reply #12 on: June 20, 2007, 11:16:20 AM »

Quote from: "Artak"
hi
sorry i mine with 1.3 the server version if she run good?

anyhow two of the agents version 1.3 have problems
in the server finish directory (server_path /opt/pandora/data_in) he written:  ....cre.fro.nas1.9940.data_badxml

I had checkt the pandora_agent.conf and don´t find bug´s.
thank´s for fine reply!


Could you send us your pandora_agent.conf in one of the agents that are currently having problems ?, it's very difficult to find bugs if we cannot replicate problems reported by users.

Post here or send us by private mail.

Thanks
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