Hi sodurimas,
You can see more about support, prices and more in Pandora FMS product page at:
http://pandorafms.com/index.php?sec=pandora&sec2=prices&lng=enI hope you can find all information you need in this site, and I encourage you to send another email to
info@artica.es with your questions, maybe the first one was not answered yet because the person who manage this mailbox haven't had time to answer the whole of them.