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Author Topic: 4.0RC2 SNMP v3 - errors on line 355 and 495  (Read 410 times)
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kemper451
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« on: September 20, 2011, 04:52:31 PM »

I set up a SNMP v3 monitor to query a remote server.  I successfully ran snmpget to test and got back results.  When the monitor launches, it throws an error and seems to stop the server.

This doesn't happen when I query for SNMP v1 or v2c (although I don't get any results).

Pandora_Server.error

Can't exec "25": No such file or directory at /usr/lib/perl5/PandoraFMS/NetworkServer.pm line 355.
Can't exec "0": No such file or directory at /usr/lib/perl5/PandoraFMS/NetworkServer.pm line 355.
Can't exec "13": No such file or directory at /usr/lib/perl5/PandoraFMS/NetworkServer.pm line 355.

Pandora_Server.log
2011-09-20 11:37:57 EDIMON03 [V1] [E] 'EDIMON03': Undefined subroutine &SNMP::translateObj called at /usr/lib/perl5/PandoraFMS/NetworkServer.pm line 495.

2011-09-20 11:37:57 EDIMON03 [V1] Pandora FMS Server 'EDIMON03' unhandled error.
2011-09-20 11:37:57 EDIMON03 [V1] Pandora FMS Server 'EDIMON03' Shutdown by signal
2011-09-20 11:37:57 EDIMON03 [V10] Generating event 'EDIMON03 dataserver going DOWN' for agent ID 0 module ID 0.
2011-09-20 11:37:57 EDIMON03 [V10] Generating event 'EDIMON03 networkserver going DOWN' for agent ID 0 module ID 0.
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kemper451
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« Reply #1 on: September 20, 2011, 05:07:13 PM »

It was even worse than I originally thought.  I have to disable all SNMP modules or the Pandora server won't start.  As soon as I enable one, even a SNMP v1 module, the server stops immediately and cannot be started.  If I disable all of my SNMP monitors then it starts ok.

Is there any other logging that I can enable?
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tpalacios
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« Reply #2 on: September 20, 2011, 09:47:08 PM »

It looks like you're missing some dependencies...

Make sure you have net-snmp, net-snmp-utils and perl-SNMP installed in your server.

Regards.
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kemper451
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« Reply #3 on: September 20, 2011, 10:33:18 PM »

k, I'll check on those and let you know the results. thx!
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kemper451
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« Reply #4 on: September 20, 2011, 11:36:35 PM »

I seem to already have net-snmp and perl-SNMP installed but I've having a horrible time finding the net-snmp-utils.  I have Linux SUSE 11.4 that came with the VMWare image. 

Do you have any links to this so that I can download and test?  If not, then can you point me in the right direction?

thx!
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kemper451
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« Reply #5 on: September 21, 2011, 03:51:41 AM »

hmm, according to the research that I've done, it seems that the net-snmp package already includes the utilities.  I've tried to download a couple of files that were built for other systems but they won't install without a fight.

So I'm kind of stuck at this point.  Sorry I'm not better at this. 
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kemper451
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« Reply #6 on: September 21, 2011, 07:12:12 PM »

Has anyone here been able to get SNMP queries working using the VMWare image for 4.0?  I would like to compare our versions together.
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kemper451
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« Reply #7 on: September 22, 2011, 03:47:39 AM »

To test this out, I installed an Ubuntu server from scratch and installed Pandora FMS 4.0RC2.  I got the same error in the same way when I tried to SNMP query another server via a monitor, followed by the pandora server shutdown.

I tried to find the net-snmp-util package but that also seems unavailable for Ubuntu.

I soooo badly want to get this server working!  :)
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kemper451
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« Reply #8 on: September 22, 2011, 01:18:00 PM »

I just noticed that I'm not getting error on line 355 with the Ubuntu build, just 495 which reads:

/var/log/Pandora_Server.log
2011-09-22 08:10:42 edimon01 [V1] [E] 'edimon01': Undefined subroutine &SNMP::translateObj called at /usr/lib/perl5/PandoraFMS/NetworkServer.pm line 495.

/usr/lib/perl5/PandoraFMS/NetworkServer.pm: line 495
my $oid = SNMP::translateObj ($obj);

Not sure why the subroutine is undefined or what that means exactly.
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kemper451
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« Reply #9 on: September 23, 2011, 04:03:48 AM »

I think it is fixed now.  I was reading through the update notes and it looks like it was fixed about 10 days ago.  I updated to the latest SVN and it was like magic!

Thank you everyone for your help.
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