Hi gmonk63,
Guessing you have one switch (let's call it Switch 1) connected to another switch (Switch 2) and then this one connected to your machine you are working on.
Could you please try to launch this command and post here the output?
nmap -nsP --traceroute <router_ip>
use the IP of the Switch 1.
You should get the hops (and their IPs) that the command needs to do before reaching Switch 1.
Then you can try to show us the topology you get in your Network Map (Operation > View Agents > Network Map).
If you don't have any map created, just press 'Add map' button, it should create a map with your topology.